Chatbots are in trend today and is definitely influence the market. It is a program that
feigns the conversation with audience with the help of artificial intelligence system. To understand the benefits or scenarios of using chat bots for your business let’s start analyzing the background.
“Chatbot is services that interact with chat interface and can found in any brand chat products such as Facebook Messenger, Telegram and Phone Text App etc.”
Chatbots are like a computer program helps in improving customer service; you can ask a question and get a immediate respond through. Various chatbots are available some gives you the weather information or give a friend to talk. Many companies are developing their own chatbots to help clients at the time of online shopping. Through this you can simple ask a chatbots about the thing you are in search of either you can light weight questions like how long does my order take? How much you will charge? Will you provide free shipping or homer delivery?
Chatbots are typically text-driven, with pictures and united widgets, which enable it to start interacting with a bot. Just consider the messenger app that you are using mostly, the reason why we like it is its simplicity. And this simplicity is flourishing for success of chatbots. These are not expensive to build and user finds it fast with lower acquisition cost. After finding it an immediate interaction can be started. Development of chatbots are inexpensive and maintainability is also not an issue, makes our life calmer, save time and can say have optimistic influence on our lives.
A typical set of questions are there for every business and employees feel stress to answer the same again and again. The solutions are you can keep the common question sets in FAQ page of website or other solution is creating a chatbot.