CarChalak

Enhancing CarChalak’s User Experience for Seamless Driver-On-Demand Booking

Key Results

100k +

App Downloads

50% +

Quicker Bookings

Grow Your Vision with Netleon
carchalak

About
CarChalak

CarChalak provides reliable, background-checked drivers for local and outstation trips. With 1500+ drivers and 135,000+ users, we ensure safe, affordable, and comfortable rides across Gurgaon, Jaipur, Dwarka, and beyond.

Industry

Travel & Local

Services

Design, Development and deployment

Business Type

Driver-On-Demand Service

Turn Your Vision into Reality

Let’s Talk to Our Expert

Accelerating CarChalak’s Growth Across India with a Smarter User Experience

CarChalak partnered with us to improve their platform’s user interface and enhance overall service accessibility.

We redesigned the mobile app for a smoother booking experience, introduced performance optimizations, and improved responsiveness across devices.

As a result, CarChalak saw increased bookings, better customer retention, and is now confidently scaling its operations to more cities across India—connecting users with safe, verified drivers more efficiently than ever before.

Built from Research to Reality

01
Planning

We collaborate closely with you through discovery workshops and technical audits to gather the information needed for a successful project that aligns with your expectations and business goals.

02
Designing

Our team creates detailed designs and documentation based on your requirements, ensuring the app’s architecture and technology stack align with your driver on demand platform’s needs.

03
Building

Our skilled developers begin coding using the selected programming languages and methodologies, turning designs into high-quality, functional apps.

03
Testing

Your app goes through testing to meet the highest quality standards. We identify and resolve any issues, ensuring a smooth, secure user experience and giving you confidence in the app's performance.

04
Deployment

Celebrate the launch of your app as we deploy it to your chosen platforms (App Store, Google Play), ensuring a smooth rollout and promptly addressing any issues for a successful launch.

05
Maintenance

Benefit from continuous support as we ensure your app meets your needs, performs flawlessly, and adheres to the service level agreement established at the start of the project.

Turning Challenges Into Growth Milestones

Outdated User Interface Impacting Conversions

The original app design lacked clarity and ease of use, causing drop-offs during the booking process. We reimagined the UI to be intuitive, mobile-first, and user-centric, significantly improving the booking experience and enabling smoother navigation for both new and returning users.

Managing High Demand Across Multiple Cities

As CarChalak expanded into new cities, handling real-time availability of drivers and location-based service accuracy became complex. We implemented location-aware features and optimized backend performance to manage demand efficiently without delays or mismatches in service coverage.

The Results

100k +
App Downloads
50% +
Quicker Bookings

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Here’s What Happens After You Submit Your Dream Project
  • Vision
    Share your project requirements, and we’ll prepare a detailed proposal with timelines, estimates, and team structure.
  • Dream Project
    We’re open to signing an NDA to ensure complete confidentiality and data protection.
  • our team of experts
    Discuss your project goals and challenges with our team of experts.
  • Netleon specialist
    A Netleon specialist will get in touch with you within 24 hours.

Frequently Asked Questions

+ What was the key objective for CarChalak?
To redesign their on-demand driver booking app with a simplified UI, faster booking flow, and better scalability to support their expansion across Indian cities.
+ How did you improve booking efficiency?
We redesigned the booking flow to reduce friction, optimized mobile performance, and introduced intuitive navigation, reducing average booking time by 50%.
+ What technical challenges were solved?
Managing real-time driver availability across multiple cities was complex. We integrated location-based tracking and an optimized backend to ensure instant updates and reliable service availability.
+ What results did the redesign deliver?
The app saw a 2x increase in driver bookings, a 35% rise in monthly active users, and a 40% drop in support queries post-launch.

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